Privacy Policy

To provide a reliable and effective email marketing service, we collect certain types of information from our users. When you create an account or interact with our platform, we may collect personal and business-related information such as your name, email address, phone number, and organization details. This information helps us identify you, manage your account, and communicate with you effectively.

In addition to personal details, we collect data related to your use of our services. This includes login credentials, campaign content, email lists that you upload, and engagement data generated from your campaigns. Such information is essential for delivering campaign functionality, tracking performance, and improving your overall experience.

We also automatically collect certain technical and usage-related information, including your IP address, browser type, device information, and browsing activity on our website. This helps us understand user behavior, enhance system performance, and ensure platform security.

The information we collect is primarily used to operate, maintain, and improve our email marketing platform. We use your data to create and manage your account, process and deliver your email campaigns, and provide insights such as open rates, click rates, and other performance metrics.

We may also use your information to communicate with you regarding important updates, service-related announcements, security notifications, and customer support. Occasionally, we may share relevant product updates or promotional offers that could benefit your business, while ensuring that such communication remains relevant and non-intrusive.

Our objective is to provide a seamless, efficient, and data-driven email marketing experience while maintaining transparency and trust.

Prochar.xyz acts as a technology platform that enables businesses to send email campaigns to their audience. While we provide the tools and infrastructure, you remain fully responsible for the data you use within the platform. This includes ensuring that your email lists are collected lawfully and that you have obtained proper consent from recipients where required.

You are also responsible for complying with applicable laws and regulations, including anti-spam and data protection requirements. We do not monitor or control the content of your campaigns, but we reserve the right to take action if any activity violates our terms or applicable laws.

Importantly, we do not sell, rent, or misuse your email lists or campaign data. Your data is processed solely for the purpose of delivering the services you request.

To enhance user experience and improve platform performance, we use cookies and similar tracking technologies. These technologies help us remember user preferences, analyze traffic patterns, and understand how users interact with our website and services.

Cookies also allow us to optimize functionality and deliver a smoother browsing experience. You have the option to manage or disable cookies through your browser settings, although doing so may affect certain features of the platform.

We respect your privacy and do not sell your personal information to third parties. However, in order to operate our services efficiently, we may share limited information with trusted third-party service providers, such as hosting partners, analytics tools, and infrastructure providers. These partners are obligated to handle your data securely and only for the purposes specified by us.

We may also disclose information if required to do so by law, regulation, or legal process, or if such action is necessary to protect the rights, safety, and integrity of our platform, our users, or the public.

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, access controls, and regular monitoring of our systems.

While we continuously strive to protect your data, it is important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we remain committed to maintaining high standards of protection.

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this policy. This includes providing our services, maintaining records for operational and legal requirements, and resolving any disputes.

When your data is no longer required, we take reasonable steps to securely delete or anonymize it in accordance with industry practices.

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include the right to access the information we hold about you, request corrections, or request deletion of your data.

If you wish to exercise any of these rights or have concerns about how your data is handled, you may contact us directly using the details provided below.

Our website may contain links to external websites or services that are not operated by us. Please be aware that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage users to review this page periodically to stay informed.